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Closing Date: Sat 25th Feb 2012

Job title: Telesales Executive (B2b market)
Salary: £14,000+ uncapped commission
Reporting to: Telesales Manager
Location: 355-367 Lisburn Road, Belfast, BT9 7EP
Hours of work: 39.5 hours per week excluding meal breaks
Holidays: 30 days per annum including statutory holidays

Overall purpose of the job

To source and arrange pre-qualified appointments covering various Landline, Mobile and TomTom solutions for account managers to attend on a daily basis.

Key activities

The post covers the following specific duties: -

• To use selling techniques and product knowledge to secure B2B appointments.
• To achieve/over-achieve on daily/weekly/monthly targets
• To achieve/over-achieve all pre-set call times
• Pro-actively seek new business opportunities
• Gather and record all customer information accurately and effectively
• Identify personal objectives to help achieve short and long term goals
• To actively participate in all meetings/training sessions
• To share all relevant information with team members
• Mentor new team members
• Liaise with other departments within Connect Telecom
• Built prospect list via Networking, cold calling and lead generation

Criteria Essential

Qualification

Good standard of education with minimum GCSE (including Math & English) or equivalent

Relevant Experience

12 months telephone experience preferably gained within a contact centre/sales environment

Skills

• Ability to work on own initiative and adapt to change
• Be able to demonstrate a confident telephone manner
• Collaboration and Corporation
• Problem solving and decision making skills
• Resilience and Objection Handling
• Results Orientated
• Self Management and Motivation
• Team Skills
• Work as part of a larger team alongside other departments
• Work within a team environment to meet and exceed sales targets

Criteria Desirable

Relevant Experience

• Preferably background gained in the telecommunications industry and/ or B2B telesales experience