Connect Telecom delivers national Vodafone capability locally to your business. As a Vodafone Total Communications Partner, the highest ranking tier, we deliver integrated and unified telecoms and IT solutions to UK businesses. Connect manages these solutions for our customers on one platform, with one bill and one point of contact.
We offer a complete range of business solutions from unified mobile and landlines through Vodafone One Net Business, to fully managed office software services such as Office 365. Connect has the leading accreditations with the best networks and IT vendors so we can manage them on your behalf.
As Northern Ireland’s only Vodafone Total Communications Partner and Vodafone Solutions Pioneer, we are their lead partner in the local market. We at Connect are driven towards growing the business and delivering even better customer service for our customers. This relationship with Vodafone ensures we can provide our customers with the total communications solutions they need as our partnership will allow us even greater control of the customer journey.
Our experienced Sales and Customer Service teams are fully trained and capable of specification, installation and support of Vodafone’s complete unified communications product portfolio, including Vodafone One Net Business, Vodafone One Net Express and Microsoft Office 365.
We offer a unique customer service layer for our customers, appreciating that businesses want a simplified and local service to look after all of their communications needs. Each customer is provided both a designated Corporate Account Manager, and their own dedicated Service Agent. Unlike many other mobile phone companies, the person who signs the deal with the customer is also responsible for managing the account. This combination of a two-tiered customer service approach has allowed us to create a niche in the market to become one of the leading telecoms solutions providers in the UK.