“One Net Business has really worked for this business. It has given staff the mobility and independence they need to improve their productivity. Staff are constantly connected to colleagues and their customers so that no communication is missed and our efficiency has multiplied. Advantages like this will set us aside from our competitors and improve our overall business performance.”
“The process of moving to One Net couldn’t have been easier. Sarah, our Project Manager for the install organised everything in the lead up to installation. This meant for us it was a simple switchover on the day of install. Connect’s Engineers did our site survey and install and were on hand for us had we any queries. Our One Net Project Manager Zina worked with us in creating our One Net solution design, meaning it was tailored specifically for our business. The personal approach and support Connect provide was the reason we went to them in the first place.”–Oonagh McIntaggart, Manager at Crescent Capital
“The whole process of getting our One Net Business system installed was quick and efficient. Connect Telecom’s engineers were able to install the system with no hiccups or delays. One Net Business has been great for us, it has improved our productivity and opened up new opportunities for us.
“Thanks to Connect we now have hosted unified communications and broadband with Vodafone, all with the benefit of having a local contactable support team should we need them. Our communications system is fundamental to how we work, but it’s something we would rather not deal with on a day to day level, having Connect on hand is therefore indispensable to our business.”
“Sourcing our communications solutions from a local company worked really well for us, we have been able to contact Connect through every stage of the journey and Connect have been great at making sure everything ran smoothly.”- Brian Gibson Director of Signs with Flair
I must sing the praises of one of your employees, Ross Hackney. We were stuck in a situation where we had cancelled the wrong number on a business line. I know from previous experience its near impossible to get these numbers back. Ross pulled out all the stops for us, kept us updated on the situation and delivered big time. We are also happy with our new improved contract Ross signed us up for. Delighted with the service. – Kevin Officer, Belfast Media Group
Connect Telecom has provided us with a very dependable mobile service which our business relies upon. Their customer service and account management is very helpful and means any issues are resolved promptly.” – Paul Montgomery, Zero Dry Time
“A quick note on the service we have received from Robin and the team at Connect Telecom – their customer service and knowledge of business functions has provided us a seamless package of mobiles, tablets and all-Ireland cover. The solution is perfect for us. Having a dedicated account manager who proactively manages the account is refreshing and reassuring.” – Russell Johnston, Director, Sales Placement Contract People Ltd
Moving to Connect Telecom not only saved us money but provided us with great customer service. We have saved a massive 72% on our bills after being moved to a tariff that suited our usage. It is refreshing to speak to a company that communicates well, with helpful customer service that is so efficient. Our Account Manager Anita is excellent and with customer services always on hand for questions.” – Noel McCann, Chimcoat
“Our partnership with Connect Telecom has provided us all we want and require from a partner. They weren’t interested in providing a short term solution; they continually review our needs and our Account Manager works with us face to face to keep us updated on our account. Through this partnership, the Hastings Group now benefits from having a complete solution from Connect Telecom, while having Connect as our one port of call for all our telecoms provides us real operational and financial efficiencies. The solution provided has fully mobilised our business, with management now able to be in touch with all hotels and departments at all times. We look forward to continuing to work with Connect over the coming years, and further benefitting from their expertise.” – Howard Hastings, Hastings Hotels
“I would like to highlight the excellent level of customer service I have received from my current account manager Anita Small. Miss Small has made the transition form my previous phone system to my current VOIP very smooth. Anita recognises that business owners are busy with their own affairs and has gone out of her way to facilitate the change. She has, on more than one occasion. came to my office on her day off to help with a problem and is a credit to your company. I would like you to pass on my personal thanks for her professionalism and level of service provided” – Colin Moran – Partner, Property People Belfast
“Essener Equipment specialise in material handling and access equipment throughout Ireland and rely heavily on mobile communications. Following a no pressure meeting with our account manager at our premises, he quickly assessed our needs having analysed previous bills and listened to our requirements. He put together a package with substantial savings over our previous monthly UK only tariff and set up an all Ireland call tariff which has dramatically seen our bills reduce, a substantially lower monthly tariff and further savings when roaming across the border. Our bills have consistently averaged 40% less whilst making more calls, using more data and increasing the amount of roaming we use.
We found the changeover from our old supplier hassle free and received the latest iPhones and iPads quickly and painlessly, Connect Telecom has provided us with straight forward support and efficiently dealt with any issues we present. I have highly recommended Connect Telecom to several colleagues in our industry and will continue to do so.” – Chris Slane, Essener Equipment Co.
“Connect Telecom have provided us with our business mobiles, iPads and landlines and their customer service is second to none. Our Account Manager looked at past mobile bills and worked out a tariff that saved us 30% per month. They keep in regular contact with us and keep an eye on our bills to make sure we aren’t overspending. A lot of companies manage mobile accounts over the phone, but Connect Telecom come to our offices and spend the time that’s needed to work out the best solution for us.” – Tara Russell, 31 Interactive
“I would recommend Connect Telecom to any business looking to capitalise on professional service while reducing costs on their mobile phone bills. Our account manager has bent over backwards trying to understand our business so he can continually make recommendations to help us get the best out of our set up.
The introduction of Blackberry and Apple iPad has radically improved our efficiency and allows us to present our portfolio to our customers in a much more professional way and we have the confidence that anything our ever-changing business requires can be provided by Connect Telecom and their friendly staff.” – Margaret Ireland, Vivid Ireland Photography