Connect Telecom is one of the leading telecoms providers in the market. Our approach appoints not only a dedicated Account Manager to each of its corporate clients but delivers regular, face-to-face account management to each customer. This has allowed us to carve out a niche and become one of the leading telecoms solutions providers in the UK market.
We are well aware that businesses want a hassle free delivery of service. This is what sets Connect apart. We provide one platform and one bill for our customers, meaning if anything goes wrong they have one local point of contact. Our Customer Service Agents are readily available, 24/7, to deal with your day to day inquiries. Our customers find that this is a huge benefit in saving them time, hassle and money. We provide reliable and local solutions to our customers.
Our focus on the delivery of a highly-effective and personal form of customer service has proven to be extremely successful; Connect Telecom is now one of only 3 Vodafone Solutions Pioneers in the UK, accredited for outstanding solution delivery and customer service, recognising our commitment to total communications solutions.
Connect Telecom is also now on top of the Vodafone Partnership tiering, as a Vodafone Total Communications Partner. One of the first in the UK and the first telecoms business in Northern Ireland to hold this accreditation. Additionally the business was recently awarded Vodafone status as Implementations Partner, being one of only two in the UK. This recognises and celebrates our exceptionally high levels of customer service, sales and technical support which we deliver to our customers throughout Northern Ireland, Ireland, Scotland and North England. Implementation Partner status gives us complete control of the full end-to-end service delivery. Our Engineers and service team will be there to help make things simple for your business.