Conditions for Business Mobile Services

Conditions for Business

CONTENTS
  1. Interpretation
  2. Duration of this Contract
  3. Provision of the Service
  4. CONNECT TELECOM Equipment
  5. Connection of Equipment to the Service
  6. Access and Site Regulations
  7. Use of the Service and Devices
  8. Accessing the Internet
  9. Intellectual Property Rights
  10. Intellectual Property Right Indemnities
  11. Confidentiality
  12. Charges and Deposits
  13. Limitation of Liability
  14. Matters Beyond the Reasonable Control of Either Party
  15. Escalation and Dispute Resolution
  16. Termination of this Contract by Notice
  17. Breaches of this Contract
  18. Changes to this Contract
  19. Export Control
  20. Transfer of Rights and Obligations
  21. General
  22. Notices
  23. Severability
  24. Law and Jurisdiction
  25. WEEE
1. INTERPRETATION 

In this Contract:

“Account” means the Customer’s account that is covered by this Contract.  The account also may   cover   other   contracts   between   the Customer and CONNECT TELECOM.

“CONNECT TELECOM” means CONNECT Communications Solutions Ltd of 355-367 Lisburn Road Belfast BT9 7EP registered in NI 065819.

“CONNECT TELECOM Equipment” means equipment (including any software) placed on a site for the provision of the Service.

“CONNECT TELECOM   Group   Company”   means   a   CONNECT TELECOM subsidiary   or   holding   company   including without limitation a holding company of CONNECT TELECOM, or a subsidiary of any such holding company, all as defined by Section 736 of the Companies Act 1985, as amended by the Companies Act 1989.

“Charges Schedule” means the schedule to these conditions that sets out the charges, including the tariff(s), applicable to the service, detailed on the front page of the contract and signed by the Customer.

“Conditions” means these conditions for Business Mobile Services.

“Contract” means this agreement between CONNECT TELECOM and the Customer comprising the following documents and, unless otherwise stated in the Service Schedule, in order of precedence:

  • the order/registration form;
  • the Charges Schedule
  • the Service Schedule;
  • the Conditions;
  • the Customer Requirements Form (if any);

any other documents expressly incorporated by any of these documents or by agreement between the Customer and CONNECT TELECOM

“Content” means  data,  information,  video, graphics, sound, music, photographs, pictures, marks,   logos,   names,   words,   phrases, hypertext   links,   software   and   any   other materials (in  whatever  form)  which  may  be available  to  the  Customer  as  part  of  the Service.

“Customer” means the person named on the Order Form.   CONNECT TELECOM may accept instructions from another person who CONNECT TELECOM reasonably believes is acting with the Customer’s authority.

“Device” means any mobile handset or related accessories including a GPS Receiver provided by CONNECT TELECOM under this Contract excluding SIM Cards.

“GPS Receiver” means a device capable of receiving signals from a Global Positioning System (GPS) to provide location information.

“GSM Gateway” means a single point of access to the Network from another network using a SIM Card.

“Internet” means the data network comprising interconnected networks using the TCP/IP protocol suite.

“Minimum   Period”   means   the   minimum duration of the Contract as specified in the Charges Schedule and beginning on the date the Order Form is signed by both parties.

“Minimum   Term”   means   the   minimum duration  for  each  connection  to  the  Service beginning on the Operational Service Date, as detailed   in   the   Charges   Schedule   and irrespective  of  the  date  of  expiry  of  the Minimum Period.

“Network” means the mobile telecommunications system over which the Service is provided.

“Operational Service Date” means the date when the contract is first signed by the customer

“Service”   means   the   mobile,   wireless communications service or, where appropriate, part  of  the  service  described  in  the  Service Schedule(s)  and  specified  in  the  Charges Schedule  to  this  Contract  and  includes  any SIM Cards provided by CONNECT TELECOM.

“SIM Card” means the Subscriber Identity Module Card provided by CONNECT TELECOM as part of the Service.

“Site” means premises owned, operated or controlled by the Customer.

“Tariff” means a pricing plan and associated terms and conditions set out in the Charges Schedule.  A Tariff applies to the Service and may also cover some other services.   A Tariff applies to an Account.

2. DURATION OF THIS CONTRACT 

This  Contract  begins  on  the  date  that  the Order Form is signed by both parties and will continue   for   the   Minimum   Period   and thereafter in accordance with the terms and conditions  of  this  Contract,  unless  and  until terminated in accordance with paragraphs 16 and 17.

3. PROVISION OF THE SERVICE 

1.CONNECT TELECOM will provide the Service to the Customer on the terms of this Contract.
2.CONNECT TELECOM will use reasonable endeavours to provide the Service by the date agreed with the Customer, but all dates are estimates and CONNECT TELECOM has no liability for any failure to meet any date.
3.CONNECT TELECOM  will  use  reasonable  efforts  to  provide uninterrupted  Service  but  from  time  to  time faults may occur, which CONNECT TELECOM will repair as soon as  reasonably  practicable.  The Customer acknowledges    that    local    geographical, topographical and / or atmospheric conditions and/or    other    causes    of    physical or electromagnetic interference may from time to time adversely affect the Service.
4.The Service is not available in all parts of the United Kingdom or in all other countries or parts of those countries.
5.Occasionally CONNECT TELECOM may:
(a) for operational  reasons,  change  the codes or the numbers used by CONNECT TELECOM for the  provision  of  the  Service  or  the technical specification of the Service, provided  that  any  change  to  the technical    specification    does    not materially  affect  the  performance  of the Service;
(b) give the Customer instructions which it believes are necessary for reasons of health, safety Network integrity or the quality of any telecommunications service   provided   by   CONNECT TELECOM   to   the Customer or any other customer; or
(c) temporarily   suspend   the   Service because of  an  emergency,  security risk, misuse, loss or theft of Devices supplied as part of the Service, or for operational  reasons,  maintenance  or improvements. During any period of suspension the Customer will remain liable for all charges due under the Contract other than charges incurred after the loss or theft of Devices or SIM Cards has been reported   to   CONNECT TELECOM   in   accordance   with   the instructions provided by CONNECT TELECOM.

6.For any SIM Cards or Devices supplied under this Contract:
(a)risk passes  and  acceptance  takes place at the time of delivery;
(b)title in   Devices   passes   to   the Customer on payment in accordance with paragraph 12 however title in any Device supplied without charge or in any SIM Card remains with CONNECT TELECOM;
(c) until title passes the Customer undertakes not to sell, lease, charge, assign by way of security or otherwise deal in or encumber in any way;
(d) CONNECT TELECOM does not guarantee the continuing availability of a particular Device. CONNECT TELECOM reserves the right to add to, substitute or to discontinue Devices.

7.CONNECT TELECOM monitors and records calls relating to Customer services and telemarketing. CONNECT TELECOM does this for training purposes and to improve the quality of its customer services.

4. CONNECT TELECOM EQUIPMENT

1.If CONNECT TELECOM needs to install CONNECT TELECOM Equipment at a Site to enable   CONNECT TELECOM   to   provide   the   Service   the Customer will prior to installation:
(a) prepare the Site in accordance  with CONNECT TELECOM’s reasonable instructions, if any;
(b) make  available  a  suitable  place  and conditions for the CONNECT TELECOM Equipment; and
(c) provide at no charge to CONNECT TELECOM sufficient electricity to power the CONNECT TELECOM Equipment. After   installation   is   completed   it   is   the Customer’s   responsibility   to   restore   the condition of the Site, including   any   re-decorating that may be required.  However, subject   to   paragraph CONNECT TELECOM will be responsible  for  the  reasonable  costs  of  any work to restore the Site to its original condition which  is  required  as  a  direct  result  of  CONNECT TELECOM’s negligence.
2.The Customer is responsible for the CONNECT TELECOM Equipment and must not add to, modify or in any way interfere with, nor allow    anyone else (other than someone authorised by CONNECT TELECOM) to do so.   Where the customer has opted not to avail of the Connect Care service, the Customer will be liable to CONNECT TELECOM for any loss of or damage to the CONNECT TELECOM Equipment whilst it is in the Customer’s possession, custody or control, except where such loss or damage is due to fair wear and tear or is caused by CONNECT TELECOM or anyone acting on CONNECT TELECOM’s behalf.

3. CONNECT TELECOM retain the right to apply a charge of 20% of hardware value at the end of the Contract.

5. CONNECTION OF EQUIPMENT TO THE SERVICE 

 5.1 The Customer must ensure that any equipment:
(a) connected to or used with the Service is approved for use on the Network by CONNECT TELECOM and used in accordance with any applicable instructions, safety and security procedures; and
(b) attached (directly or indirectly) to the Service is compliant with any relevant legislation.

6. ACCESS AND SITE REGULATIONS

1. Where required to enable CONNECT TELECOM to carry out its obligations under this Contract, the Customer will provide CONNECT TELECOM employees and anyone acting on CONNECT TELECOM’s behalf, who produces a valid identity card, with access at all reasonable times to any Site or any other premises outside CONNECT TELECOM’s control.
2. CONNECT TELECOM employees and anyone acting on CONNECT TELECOM’s behalf will observe reasonable Site regulations, as previously advised in writing to CONNECT TELECOM by the Customer. In the event of any conflict between the Site regulations and these Conditions, these Conditions will prevail.
3.CONNECT TELECOM and the Customer will meet each other’s reasonable requirements for the safety of people on any Site.

7. USE OF THE SERVICE AND DEVICES

1. It is the Customer’s responsibility to CONNECT TELECOM to maintain and keep in force any licence necessary for the use of the service.
2. The   Customer   will   take   all   reasonable precautions to ensure that the Service and/or Devices are not used:
(a) fraudulently or  in connection with a criminal offence;
(b) to send, knowingly receive, upload, download, or use any material which is offensive abusive, indecent, defamatory, obscene or menacing, or in breach of copyright, confidence, privacy or any other rights;
(c) to cause annoyance, inconvenience or needless anxiety;
(d) to spam or to send or provide unsolicited  advertising or promotional material or,   knowingly to receive responses  to  any  spam,  unsolicited advertising or promotional material sent or provided by any third party; in any way which in, CONNECT TELECOM’s opinion, is likely to be detrimental to the provision of the Service or adversely affect  the Network;
(e) in an unlawful manner, in contravention of any legislation, laws, licence or third rights or in  contravention  of  CONNECT TELECOM as may be amended from time to time. The Acceptable Use Policies also specify actions CONNECT TELECOM may take to ensure the Customer’s compliance and by accepting these terms the Customer authorises CONNECT TELECOM to take such actions;
(f) or in a way that does not comply with any instructions provided by CONNECT TELECOM.
(g) The Customer must not connect, continue connection or knowingly allow any third party to connect or continue the connection of any GSM Gateway to the Network.

3.The Customer must comply with such security or other provisions in relation to international roaming as provided by CONNECT TELECOM from time to time.
4.The Service and any associated software, CONNECT TELECOM provides are intended for the Customer’s own use only. Therefore the Customer must not re-sell, transfer, assign or sub-licence the Service (or any part of it) or the associated software to anyone else.
5.Devices include a 12-month manufacturer’s guarantee (or such other period stated in the Charges Schedule) from the date of delivery to the Customer. If the Customer reports a fault during the guarantee period and the fault is due to faulty design, manufacture, materials or CONNECT TELECOM’s negligence, CONNECT TELECOM will repair or (at its option) replace the Device provided it has been properly kept, maintained and used in accordance with the manufacturer’s and CONNECT TELECOM’s instructions and has not been modified except with CONNECT TELECOM’s written agreement. Faults due to damage, fair wear and tear or the actions of anyone other than CONNECT TELECOM are not covered by this guarantee.

6.The Customer agrees not to tamper with the Devices so as to invalidate any guarantee and to pay CONNECT TELECOM’s standard charges for repairs outside the guarantee.
7.The Customer agrees to notify CONNECT TELECOM immediately in the event that any SIM Card or Device is lost or stolen or if the Service has or may be misused, used fraudulently or otherwise used unlawfully.
8. The Customer must indemnify CONNECT TELECOM against any claims or legal proceedings which are brought or threatened against CONNECT TELECOM by a third party because the Service is used in breach of paragraphs 7.1 to 7.5. CONNECT TELECOM will notify the Customer of any such claims or proceedings and keep the Customer informed as to the progress of such claims or proceedings and have due regard to the Customer’s representations.

8. ACCESSING THE INTERNET 

1.The Service may enable the Customer to access the Internet. The Internet is separate from the Service and use of the Internet is solely at the Customer’s risk and subject to all applicable laws.

2.CONNECT TELECOM excludes, to the extent permitted by law, all liability of any kind in respect of any goods, services, information, software or other materials the Customer may obtain when using the Internet (including email).  The Customer is responsible for ensuring its equipment is adequately protected against viruses and/or unauthorised access.
3.As part of the Service CONNECT TELECOM may provide the Customer with Content. CONNECT TELECOM may change the content from time to time.
4.The Content can only be used for Customer’s own purposes and is protected by copyright, trademark and other intellectual property rights. The Customer is not allowed to copy, store, adapt, modify, transmit, distribute externally, play or show in public, broadcast or publish any part of the Content.
5.Although  CONNECT TELECOM  takes  precautions,  CONNECT TELECOM  cannot guarantee  the  accuracy  or  completeness  of the Content. Therefore, the Customer’s use of the Content (for whatever purpose) is at the Customer’s own risk.
6.Some of the Content will have its own terms and conditions. If the Customer accesses this Content the Customer will need to comply with those terms and conditions.

9. INTELLECTUAL PROPERTY RIGHTS 

1.Where software is provided to enable the Customer to use the Service, CONNECT TELECOM grants the Customer a non-exclusive, non-transferable licence to use the software for that purpose.
2.The Customer  will not, without CONNECT TELECOM’s  prior written consent, copy, decompile or modify the software,  nor copy the manuals or documentation (except as permitted by law).
3.The Customer will sign any agreement reasonably required by the owner of the copyright in the software to protect the owner’s interest in that software.

10. INTELLECTUAL PROPERTY RIGHT INDEMNITIES

1.CONNECT TELECOM will indemnify the Customer against any claims and proceedings arising from infringement of any intellectual property rights through CONNECT TELECOM’s provision of the Service to the Customer. As a condition of this indemnity the Customer must:
(a) notify CONNECT TELECOM promptly in writing of any allegation of infringement;
(b) make no admission relating to the infringement;
(c) allow CONNECT TELECOM to conduct all negotiations and proceedings in respect of any such claims and give CONNECT TELECOM all reasonable assistance in doing so (CONNECT TELECOM will pay the Customer’s reasonable  expenses  for such assistance); and
(d) allow CONNECT TELECOM to modify the Service, or any item provided as part of the Service, so as to avoid the infringement, provided that the modification does not materially affect the performance of the Service.
2.The indemnity in paragraph 10.1 does not apply to infringements caused by the use of the Service in conjunction with other equipment, software or services not supplied by CONNECT TELECOM or to infringements caused by designs or specifications made by, or on behalf of, the Customer. The Customer will indemnify CONNECT TELECOM against all claims, proceedings and expenses arising from such infringements.
3.The limitations and exclusions of liability contained in paragraph 13 do not apply to this paragraph.

11. CONFIDENTIALITY 

The parties will keep in confidence any information (whether written or oral) of a confidential nature (including software and manuals) obtained under this Contract and will not, without the written consent of the other party, disclose that information to any person (other than their employees or professional advisers, or in the case of CONNECT TELECOM the employees of a CONNECT TELECOM Group Company or their suppliers, who need to know the information).
This paragraph 11 will not apply to:
(a) any information which has been published other than through a breach of this Contract;

(b) information lawfully in the possession of the recipient before the disclosure under this Contract took place;

(c) information obtained from a third party who is free to disclose it; and

(d) information which a party is requested to disclose and, if it did not, could be required to do so by law.

This paragraph 11 will remain in effect for 2 years after the termination of this Contract.

 12. CHARGES AND DEPOSITS 

1.The charges for the Service are as set out in the Charges Schedule. Charging will begin on the Operational Service Date. Charges for use of the  Service will be calculated in accordance with the details recorded by, or on behalf of CONNECT TELECOM. Charges for Devices are described in the Charges Schedule
2.CONNECT TELECOM may revise the charges on 28 days’ notice to the Customer or such other period stated in the Charges Schedule.
12. 3 The Customer will pay the charges within 28 days of the date of CONNECT TELECOM’s invoice. CONNECT TELECOM may charge daily interest on late payments at a rate equal to 4% per annum above the base lending rate of HSBC Bank

12.4  All charges will be invoiced and paid in pounds sterling unless otherwise stated in the Charges Schedule. Value Added Tax or any other applicable in country sales, use  tax  or  like charge in a country  where  the  Service  is provided, which is payable by the Customer will be added to CONNECT TELECOM’s invoices as appropriate.

12.5 CONNECT TELECOM may, at any time, require the Customer to pay a deposit or provide a guarantee as security for payment of future bills.

12.6 CONNECT TELECOM may at its discretion apply a usage limit to the Customer’s account and/or SIM Cards. CONNECT TELECOM may suspend the Service if this limit is exceeded. CONNECT TELECOM may alter this limit by advising the Customer. It is the Customer’s responsibility to monitor the Customer’s usage against this limit. As the networks’ billing system is not instantly updated each time the Customer uses the Service it is possible, especially when making international calls or using international roaming, to exceed the Customer’s usage limit. The Customer will be liable for all charges incurred including any charges exceeding the usage limit. The Customer may need to pay any charges incurred in excess of the limit before the Service is reinstated.

13. LIMITATION OF LIABILITY 

13.1 CONNECT TELECOM  accepts  limited  liability  for  death  or personal  injury  resulting  from  its negligence. Paragraphs 13.2 and 13.3 do not apply to such liability.

13.2 CONNECT TELECOM is not liable to the Customer, either in contract, tort (including negligence) or otherwise for any direct or indirect loss of profits, business or anticipated savings, nor for any indirect loss or damage or for any destruction of data.

13.3 CONNECT TELECOM’s liability to the Customer in contract, tort (including negligence) or otherwise in relation to this Contract is limited to £250,000 for anyone incident or series of related incidents and to £500,000 for all incidents in any period of 12 months.

13.4 Each provision of this Contract, excluding or limiting liability, operates separately. If any part is held by a court to be unreasonable or inapplicable, the other parts will continue to apply.

14. MATTERS   BEYOND   THE   REASONABLE CONTROL OF EITHER PARTY 

14.1If either party is unable to perform any obligation under this Contract because of a matter beyond that party’s reasonable control such as lightning, flood, exceptionally severe weather, fire, explosion, war, civil disorder, industrial disputes or acts of local or central Government or other competent authorities, or events beyond the reasonable control of that party’s suppliers, that party will have no liability to the other for that failure to perform.
14.2.In the event of:
(a)a refusal or delay by a third party to supply a telecommunications service to CONNECT TELECOM and where there is no alternative service available at reasonable cost; or
(b)the imposition of restrictions of a legal or regulatory nature which prevent CONNECT TELECOM from supplying the Service then CONNECT TELECOM will have no liability to the Customer for failure to supply the Service.
14.3.If any of the events detailed in paragraphs 14.1 or 14.2 continue for more than 3 months either party may serve notice on the other terminating this Contract.

15. ESCALATION AND DISPUTE RESOLUTION 

15.1.If a dispute arises between the parties to this Contract, the parties will use their reasonable endeavours to settle the dispute in accordance with the following procedures:
(a) a dispute which has not been settled by the Customer’s representative and the CONNECT  TELECOM representative within 7 days of the  matter  being  raised,  may  be escalated  by either  party  to  the  first level  by  written notice to the other party;
(b) if the dispute is not resolved at the first level within 7 days of escalation either party  may  refer the dispute to the second level. The parties representatives and the people to whom a dispute must be escalated at the first and second levels are as notified by either party to the other, from time to time.
(c) the mediator  will  be  appointed  by agreement of the parties. In the event of a failure to agree within 3 days of a proposal by one party, the mediator will be appointed by the Centre for Dispute Resolution (CEDR);
(d) within 14 days of the appointment of the mediator the parties will meet with the mediator  in order to agree  the procedure  to  be  adopted  for  the negotiations;
(e) all negotiations  connected  with  the dispute will be conducted in confidence and without  prejudice  to the rights of the parties in any further proceedings;
(f) if the parties reach agreement on the resolution of the dispute the agreement will be put in writing and once  signed  by  the  parties  will  be binding on them;
(g) if the parties are not prepared to agree to the dispute being referred to a mediator, or fail to  reach agreement within 2 months of the mediator being appointed then either party may exercise any remedy that it has under this Contract.
15.2.If a dispute is not resolved after the procedures set out in paragraph 15.1 have been followed then, if the parties agree, the dispute will be referred to a mediator:

16. TERMINATION OF THIS CONTRACT BY NOTICE 

1.Either party may terminate this Contract or the Service provided under it on 30 days’ notice to the other.
2.If the Customer terminates this Contract or the Service either before the Operational Service Date or during the Minimum Period or a Minimum Term other than because CONNECT TELECOM has increased the charges or has materially changed the Conditions of this Contract to the Customer’s detriment, the Customer must pay CONNECT TELECOM the termination charges which will be calculated by CONNECT TELECOM upon termination.

3.Where the Contract is terminated prior to the end of Contract the customer shall pay CONNECT TELECOM on demand a sum of termination charges calculated as the sum total of the remainder of all total monthly charges. Such monthly charges shall be calculated as the mean average of the monthly charges paid/liable to be paid thus far over the initial term prior to the date of purporting to terminate/break the agreement, or ceasing to pay any charges there-under.

4.If you purport to terminate the agreement during any extended term or where you give CONNECT TELECOM notice that you do not wish the agreement to renew into any extended term, you shall pay us on demand an administrative fee per telephone number transferred. These payments shall be made as liquidated damages.

17. BREACHES OF THIS CONTRACT 

Either party may terminate this Contract or the Service (or both):
(a) immediately on notice if the other party commits a material breach of this Contract, which is capable of remedy, and fails to remedy the breach within a reasonable time of a written notice to do so; or

(b) immediately on notice if the other party commits a material breach of this Contract  which   cannot be remedied; or on reasonable notice if the other party is repeatedly in breach of this Contract and fails to remedy the breach within a reasonable time of a written notice to do so; or

(c)   immediately on notice if the other party is the subject of a bankruptcy order, or becomes insolvent, or makes any arrangement or composition with or assignment for the benefit of their creditors, or goes into voluntary (otherwise than for reconstruction or amalgamation) or compulsory liquidation, or a receiver or administrator is appointed over their assets, or if the equivalent of any such events under the laws of any of the relevant jurisdictions occurs to the other party.

2.CONNECT TELECOM may suspend the Service or end this Contract (or both) at any time without notice if CONNECT TELECOM reasonably believes that the Service is being used in a way forbidden by paragraphs 7.1 to 7.5.
3.If CONNECT TELECOM is entitled to terminate this Contract under paragraph 17.1, CONNECT TELECOM may, on giving prior notice where practicable, suspend the Service without prejudice to such rights. Where the Service is suspended under this paragraph or paragraph 17.2 the Customer must pay the charges for the Service until this Contract is terminated.
4.If CONNECT TELECOM terminates this Contract during the Minimum Period or a Minimum Term because of an event specified in paragraphs 17.1 and 17.2 the Customer must pay CONNECT TELECOM, without prejudice to any other rights CONNECT TELECOM may have, the termination charges specified in the Charges Schedule.
5.In the event of termination any equipment and/or hardware credits to include cashbacks supplied by CONNECT TELECOM whether at cost and which has not been paid in full or was provided free of charge remains the property of CONNECT TELECOM. CONNECT TELECOM reserve the right upon termination of this Contract to either reclaim any equipment, hardware credits and/or cashbacks supplied which must then be made available for collection, in accordance with the terms of this Contract, or, for that equipment, hardware credits and/or cashbacks supplied below cost but not paid for in full, invoice you for the outstanding cost of such equipment, hardware credits and/or cashbacks in accordance with the terms of this contract.
6.If either party delays in acting upon a breach of this Contract that delay will not be regarded as a waiver of that breach. If either party waives a breach of this Contract that waiver is limited to that particular breach.

18. CHANGES TO THIS CONTRACT 

1.Except in the circumstances described in paragraphs 3.5(a) and 12.2, if either party wishes to vary this Contract it must notify the other party in writing, detailing the proposed change and the reason for it.
2.The parties will discuss the proposed change within a reasonable time of receipt of a proposed change, or the date of the discussions under paragraph 18.1,
(a)  the receiving party will notify the other party in writing whether the proposed change is feasible and the likely financial, contractual, technical and other effects of the proposed change

(b)    within a reasonable time of notification of the effects of a proposed change the receiving party will advise the other party whether it wishes this Contract to be amended to incorporate the change.

(c) where the parties agree a change to this Contract it will be recorded in writing and will form part of this Contract when signed by both parties. In this instance, both parties have agreed to implement a ‘break’ clause in the contract which can be exercised at a 24 month period. In this event any monies paid by way of hardware allowance will be allocated on a pro rata basis in respect of the shortened contract term.

19. EXPORT CONTROL 

Provision of the Service to the Customer may be subject to export control law and regulations. CONNECT TELECOM does not represent that any necessary approvals and licences will be granted The Customer will provide reasonable assistance to CONNECT TELECOM to obtain any necessary consents. If, through no fault of CONNECT TELECOM, any necessary consents are not granted, then CONNECT TELECOM can terminate this Contract or the provision of the Service under it (as appropriate) without any liability to the Customer.

20. TRANSFER OF RIGHTS AND OBLIGATIONS 

Neither party may transfer any of its rights or obligations under this Contract, without the written consent of the other, except that CONNECT TELECOM may transfer its rights or obligations (or both) to a CONNECT TELECOM Group Company without consent.

21. GENERAL 

1.This Contract contains the whole agreement between the parties and supersedes all previous written or oral agreements relating to its subject matter. The parties acknowledge and agree that:
(a) they have not been induced to enter into this Contract by any representation, warranty or other assurance not expressly incorporated into it; and
(b) in connection with this Contract their only rights and remedies in relation to any representation, warranty or other assurance are for breach of this Contract and that all other rights and remedies are excluded.
2.A person who is not party to this Contract has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this Contract, but this does not affect any right or remedy of a third party which exists or is available apart from that Act.

22. NOTICES 

1.The provisions of paragraphs 21.1 and 21.2 shall not affect the parties’ rights or remedies in relation to any fraud or fraudulent misrepresentation.
2.Notices given under this Contract must, except for notices given under paragraph 3.5 be in writing and may be delivered by hand or by courier, or sent by first class post fax or e-mail to the following addresses:
(a) to CONNECT TELECOM at the address of the CONNECT TELECOM office shown on the Order Form or any alternative address which CONNECT TELECOM notifies to the Customer;
(b) to the Customer  at  the  address  to which the Customer asks CONNECT TELECOM to send invoices, the address of the Site or, if the Customer is a limited company, its registered office.

23. SEVERABILITY 

If any provision of this Contract is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction, such provision shall be severed and the remainder of its provisions will continue in full force and effect as if this Contract had been executed with the invalid, illegal or   unenforceable provision omitted.

24. LAW AND JURISDICTION  

This Contract is governed by the law of Northern Ireland and both parties submit to the non-exclusive jurisdiction of the Northern Irish Courts.

25. WEEE 

The Customer is responsible pursuant to Regulation 9 of the Waste Electrical and Electronic Equipment Regulations 2006 (“the WEEE Regulations”) for the costs of collection, treatment, recovery and environmentally sound disposal of any equipment supplied under this Contract which has become waste electrical and electronic equipment. CONNECT TELECOM and the Customer acknowledge that for the purposes of Regulation 9 this clause is an agreement stipulating other financing arrangements for the collection, treatment, recovery, recycling and environmentally sound disposal of WEEE. The Customer is responsible for any information recording or reporting obligations imposed by the WEEE Regulations.